Search results for ‘ecommerce’
eCommerce
Many years ago I fell in love with eCommerce, both as a consumer and as a professional. Discover my thoughts on eCommerce here.
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eCommerce is Hard
We live in an environment where every known fact is up for a new release any day. If we were high school science teachers the only significant change in the space of an entire career is the fact that a new element was added to the periodic table, or a planet is no longer a […]
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Tags: ann taylor, black friday, customer service, cyber monday, eCommerce
Sales Hide All Sins
This is an old adage that comes from my home in the retail world. My entire career has been focused on getting customers to buy stuff in one form or another, whether it comes via driving them through a conversion funnel online or motivate them with the right price in a flyer to come into […]
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Tags: #customer service, #marketing, #retail, #sales, eCommerce
About
I’m passionate about eCommerce and everything happening on the web, in love with functional master data, enterprise content management and process efficiency. Constantly questing to learn a new skill or task I am learning to play roller derby, mountain bike, rock climb and discover new ways to be fit. As an avid road cyclist and […]
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I have been in eCommerce for well… a long time. We work hard getting a customer to that first purchase transaction and it is definitely not easy to push them all the way through their first purchase, let alone a follow up purchase. Great looking sites and navigation can only go so far, but amazing […]
Filed under: Customer Service, eCommerce, Roller Derby | Leave a Comment
Tags: customer service, eCommerce, Roller Derby, rollergirl.ca, skates
